Excellent summary by Guillaume Gevrey. A must read for everyone who works across cultures.
Becoming interculturally competent is a developmental process. No one is born interculturally competent and people don’t build this competence just because they live in a multicultural environment.
The Developmental Model of Intercultural Sensitivity (DMIS) was first defined by Dr. Milton Bennet in the 1980s. One of his colleagues Dr. Mitch Hammer then created a psychometric assessment, the Intercultural Development Inventory (IDI), to enable people to assess their own level of intercultural sensitivity. As for most psychometrics, there is no ideal profile. It all depends where you want to be.
So what does it take to become interculturally competent? Mindfulness. And a clear understanding of why you want/need to be interculturally competent. Everybody doesn’t need to be interculturally competent, and that’s fine.
We naturally start from an ethnocentric mindset – where we perceive and judge the world through our own cultural lens – and then move to a more ethnorelative as…
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